Stephanie Jarmak emphasized that AI agents are unique in their dual role: they are both users of tools, similar to human developers, and entities that interact with documentation differently because they are machines. This distinction means agents encounter unique frustrations and require new forms of advocacy to ensure their effective use of development tools.
Advocates must build empathy for these agents, understanding how they process information, interact with APIs, and interpret documentation. This involves analyzing agent behavior and identifying pain points specific to machine consumption, rather than human interpretation.
DevRel strategies, therefore, need to evolve to address these new 'users,' ensuring that product information, APIs, and overall user experiences are optimized for agent interaction. The goal is to make products easily discoverable and usable by AI agents, much like human developers expect intuitive interfaces and clear documentation.
This shift signifies a profound change in the DevRel landscape, as advocates must now consider the needs of an artificial audience that processes information and makes decisions based on different parameters than humans.