Claudia Harris, CEO of Makers, a technology training company, says part of her work is equipping older workers with the skills to pivot into tech roles. The film visited Makers' London offices to find out what makes its career switches successful.
Harris says career switchers bring a great deal to companies. They show, rather than tell, that they are interested in learning and willing to take risks, by going back to being a novice and learning things from scratch. She argues that this makes them some of the most powerful and effective learners in the organisations they join.
She also says career switchers bring valuable prior experience, such as having run teams, worked in schools and managed classrooms, or run a bar and coordinated operations. Harris says that one client described Makers as curious problem solvers. She argues that learning quotient, the ability to adapt, is the most important form of intelligence in the modern age, following IQ in earlier decades and EQ in the 1990s. In her view, anyone can build LQ, whether younger or older, and it is about being willing to become a novice again and understanding that you are not stupid, just finding things difficult.