A baseball bat, carried across the highway in Redmond
Garry Tan opens with a story from his Microsoft years: he and his PM mentor had to walk over to the Windows team because that team would not answer emails or fix bugs. The bat was a prop, not a plan — his mentor brought it, and Tan describes it as a vague threat rather than anything anyone intended to follow through on.
He turns the anecdote into a binary. An organization like Microsoft cannot solve a problem that way. A startup can. And, in his framing, every startup must.


